Shipping Policy
Thank you for shopping at Khizu. This Shipping Policy explains how and where we ship orders placed on https://khizu.com/.
Shipping Destination
We currently ship only within the United Kingdom (UK).
At this time, we do not offer international shipping.
Shipping Cost
Flat Rate Shipping: £10 per order
The shipping fee is calculated and displayed at checkout before payment is completed.
Order Processing Time
Orders are typically processed within 0-1 (Monday to Friday) business days after payment confirmation.
- Orders placed after 5:00 PM (GMT) will be processed on the next business day.
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Time
Estimated delivery time within the UK is 1-3 (Monday to Friday) business days after order dispatch.
Delivery times may vary depending on location, courier service, weather conditions, or other unforeseen factors.
Shipping Confirmation & Tracking
Once your order has been shipped, you may receive a shipping confirmation email with tracking details (if available).
We ship orders within the UK using reliable courier partners, including but not limited to:
Royal Mail
DPD
Evri (Hermes)
UPS
DHL UK
The courier used for your order may vary depending on your location and package size.
Delays
Khizu is not responsible for delays caused by:
Courier service issues
Weather conditions
Incorrect or incomplete shipping address provided by the customer
Events beyond our reasonable control
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at:
Email: support@khizu.com
We will review the issue and assist you accordingly.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Registration Company Name: KHIZU LTD
Registration Company number: 14669110
Store Name: Khizu
Phone Number: +44 7400736573
Support Email: support@khizu.com
Business Address: 52 Beck Ln, Beckenham BR3 4RQ, United Kingdom
Support Hours: Mon-Fri | 09:00 AM to 05:00 PM
For support or order inquiries, please go to Contact Us page. We aim to respond to all inquiries within 24 Hours.
