support@khizu.com

Privacy Policy

At Khizu, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services. By using our website (www.khizu.com), you consent to the practices described in this policy.

1. Information We Collect

  • Personal Information:
    When you place an order or contact us, we may collect:

    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information (processed securely and not stored by us)

  • Device Information:
    When you visit our website, we automatically collect:

    • IP address
    • Browser type
    • Time zone settings
    • Pages visited

  • Cookies and Tracking Technologies:
    We use cookies, log files, and tracking pixels to enhance your browsing experience and gather usage analytics.

2. How We Use Your Information

  • To process and fulfill orders, including payment confirmation and shipping.
  • To communicate with you regarding your order, queries, or support needs.
  • To improve our website, services, and overall user experience.
  • For marketing purposes, such as sending promotional offers (only with your consent).
  • To detect and prevent fraudulent or unauthorized activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to facilitate services:

  • Payment Processors: PayPal for secure payment transactions.
  • Shipping Partners: To deliver your orders.
  • Analytics Tools: For website performance tracking (e.g., Google Analytics).

4. Data Retention

  • We retain your personal information only as long as necessary to fulfill orders or comply with legal obligations.
  • If you wish to delete your personal information, please contact us at support@khizu.com.

5. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your data (subject to legal obligations).
  • Opt out of marketing communications by unsubscribing.

6. Data Security

  • We implement secure measures to protect your data, including encryption and secure payment gateways.
  • While we strive to safeguard your information, no method of electronic transmission is completely secure.

7. Cookies Policy

Cookies enhance your browsing experience and help us understand user behavior.

  • You can disable cookies through your browser settings, but this may affect the functionality of our website.

8. Changes to This Privacy Policy

We reserve the right to update this policy as needed. Changes will be posted on this page with the updated date. Please review periodically for any updates.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

  • Business Name: Khizu
  • Customer Support Email: support@khizu.com
  • Customer Support Phone: +44 736 5695 675
  • Our Business Address: 52 Beck Lane, Beckenham, BR3 4RQ, United Kingdom
  • The business hours are as follows:
    Monday to Friday: 9:00 AM to 7:00 PM
    Saturday: 9:00 AM to 2:00 PM

Thank you for trusting Khizu with your personal information.

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